About Us

Business today means standing out in a world where complexity grows faster than clarity.

be curious.

be bold.

be human centric.

At New Metrics, we empower organizations to

move beyond
the ordinary

Reshape the  way
they grow

build meaningful connections

drive transformative
change

Our work

True transformation is about creating experiences that matter. We partner with clients to design solutions that drive measurable value for people, businesses, and communities alike.

But lasting change doesn’t happen by accident. It requires precision, agility, and a deep understanding of what drives behavior, trust, and innovation.

Our work combines strategic foresight with real-world execution. By blending data, design, and technology, we turn bold ideas into results that redefine what’s possible.

Clock Arrows blue

Value Is Human

At the heart of every solution we create is a single guiding principle: Value is Human. Whether it’s elevating customer experiences, streamlining operations, or enabling growth, we believe every initiative should leave a lasting impact.

elevating
cX

streamlining operations
Enabling Growth

We exist to help businesses thrive in complexity, delivering clarity and progress where it matters most.

OUR
Vision

To create a better world through human value, meaningful experiences, and the relentless pursuit of positive change.

Our Values
and culture

Our values are the foundation of everything we do. At New Metrics, we believe in bold thinking, relentless curiosity, and staying true to what matters most creating human value. These principles guide how we collaborate, innovate, and grow together as a team.

The Heart of New Metrics:

Bold, Curious, and Human-Centric

be curious.

be bold.

be human centric.

be curious.

We ask questions, explore possibilities, and embrace continuous learning.

be bold.

We challenge the ordinary to create the extraordinary.

be human centric.

We prioritize people—our clients, communities, and each other.

WHAT SETS US APART

WHAT SETS US APART
What Sets Us Apart

Agile delivery tailored to organizational needs.

Our consultants work closely with you to craft customized solutions aligned with your goals. Flexible and adaptive approaches ensure that every strategy delivers meaningful and sustainable change.

Strategic research and learning capabilities.

Our team provides strategic insights and expertise to help you make informed decisions. Through rigorous research and continuous learning, we build strategies that drive innovation and deliver measurable results.

Expertise in advanced digital solutions and AI-driven transformations.

Our technology experts design and implement advanced digital solutions tailored to your needs. By leveraging AI and integrating systems, we create transformative tools that solve complex challenges and ensure lasting impact.

Seamless execution with a 92% client satisfaction rate and 90% on-time delivery.

Our team ensures flawless execution by turning strategies into actionable outcomes. Through precise planning and follow-through, we deliver results that meet your expectations and elevate success.

Where We Are

Riyadh

Muscat

Dubai

Beirut

South Africa

Belgrade

Pakistan

Key Highlights

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Client Satisfaction Rate

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On-time Project Delivery

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CUSTOMERS
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COUNTRIES
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INDUSTRIES
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NATIONALITIES
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OFFICES
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CERTIFICATIONS
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PROJECTS DELIVERED

Solution Innovation
Award

CUSTOMERS
100 +
COUNTRIES
16
INDUSTRIES
10 +
NATIONALITIES
11 +

Testimonials

Trusted by teams driving change

“The New Metrics Team are knowledgeable, efficient, and fast. They will do what they say and they’ll do it really well. We really enjoyed working with the New Metrics team.”
Provis
Nihal Hakeem
Director, Digitisation & Customer Experience
GCC
“In any HR training initiative between a company and an HR consultancy firm, the key factor for success is the human dynamic between the trainer and the trainees. We had an excellent trainer for our 3 soft-skills sessions… which was just the right ingredient for a successful HR training program!”
Mondi
Riad Mufleh
Managing Director
Oman
“New Metrics has a team of knowledgeable, experienced and professional people that deliver great results”
Mercedes
Clive Hammond
CEO Mercedes
Oman
“Working with New Metrics has been empowering, not just to myself as a professional but to my organization as a whole. The collective experience that is provided by New Metrics is dynamic, contemporary, and fills the gaps in a unique way. They work with passion and sincerity and in no time, I felt they were all dear colleagues rather consultants”
Al Mouj
Rasha Dawood
HR Manager
Muscat
“The New Metrics Team are knowledgeable, efficient, and fast. They will do what they say and they’ll do it really well. We really enjoyed working with the New Metrics team.”
Provis
Nihal Hakeem
Director, Digitisation & Customer Experience
GCC
“In any HR training initiative between a company and an HR consultancy firm, the key factor for success is the human dynamic between the trainer and the trainees. We had an excellent trainer for our 3 soft-skills sessions… which was just the right ingredient for a successful HR training program!”
Mondi
Riad Mufleh
Managing Director
Oman
“New Metrics has a team of knowledgeable, experienced and professional people that deliver great results”
Mercedes
Clive Hammond
CEO Mercedes
Oman
“Working with New Metrics has been empowering, not just to myself as a professional but to my organization as a whole. The collective experience that is provided by New Metrics is dynamic, contemporary, and fills the gaps in a unique way. They work with passion and sincerity and in no time, I felt they were all dear colleagues rather consultants”
Al Mouj
Rasha Dawood
HR Manager
Muscat