Sustainability

Sustainability Strategy and Reporting

A structured sustainability strategy and reporting approach ensures that environmental, social, and governance efforts are aligned with business priorities, measurable in impact, and credible in the market.

CX Strategy as the Foundation

Seamless Integration

Driving Loyalty and Growth

Building Trust and Competitive Edge

What You Gain

Our Sustainability Strategy and Reporting services help organizations.

Establish a clear baseline of ESG maturity and performance across the enterprise.

Identify key gaps, risks, and opportunities for sustainable growth.

Design sustainability strategies that align with business goals, global frameworks, and stakeholder expectations.

Translate commitments into roadmaps supported by actionable metrics.

Report transparently across leading standards, from GRI to TCFD and SBTi.

How we Help You Succeed

ESG Maturity Assessment

Evaluate your current ESG capabilities across dimensions such as governance, stakeholder engagement, culture, and data management. Benchmark your performance against peers and best-practice models to guide strategy development.

ESG and Sustainability Performance Diagnosis

Analyze performance across environmental, social, and governance pillars. Identify critical gaps in reporting, compliance, and operational effectiveness.

ESG and Sustainability Strategy Design

Define a sustainability vision aligned with your brand and market position. Develop clear goals, KPIs, and phased initiatives tied to your growth and transformation agenda.

ESG Reporting and Compliance

Prepare high-integrity disclosures aligned with frameworks like GRI, SASB, CDP, and TCFD. Support internal capabilities with templates, toolkits, and training for consistent and accurate ESG reporting.

Why Choose New Metrics

Multi-sector experience designing ESG strategies that balance ambition with feasibility.

Proficiency in major global frameworks and regional regulatory requirements.

Emphasis on stakeholder alignment, operational readiness, and long-term value.

Clear reporting systems and tools that ensure accuracy and transparency.

All our Services

Research and Insights

Growth Enablement

Customer Experience CX And Engagement

CX Maturity Assessment

Strategy and Operating Model

Voice of Customer Programs (Medallia, Sprinklr)

CX Enhancement & Personalization

Service Design & Optimization

Customer Journey Mapping