Our Expertise
Supporting businesses across end-to-end XM transformations, corporate change and insight engine building.
Transforming operating models to navigate market uncertainty and deliver against rapidly changing needs.
Future proofing your people through accelerated and experiential learning.
Our Insights
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Committed or Involved? Understanding the Difference and Its Impact on Employee Experience
InsightsThe distinction between commitment and involvement is crucial for organizations to optimize their employee experience and build a thriving workplace culture.Learn more -
From the Kitchen to the Boardroom: High-Pressure Innovation in Two Worlds
InsightsManual Thinking bridges kitchens and boardrooms, helping teams in any high-stakes setting enhance products, streamline processes, and unlock new levels of creativity.Learn more -
Maximizing Customer Satisfaction: Applying Utility Theory to Customer Experience (CX)
InsightsWhen brands link utility theory with CX, they gain valuable insights into how they can exceed customer expectations, creating experiences that drive higher satisfaction and loyalty.Learn more