Miriam Kugel Talks Work in the Time of Coronavirus

New Metrics Director Miriam Kugel is featured on the latest episode of “ASPIRAformance™ Resilience in the Time of Coronavirus” with Wael Zaki. Miriam is a Director at New Metrics, heading the Employee Experience and Future Skills Academy Division. She works on the design and implementation of innovative talent solutions and employee culture change programs and […]
Bringing Leadership to Teams with ORSC

Once upon a time, the word leadership was reserved for certain individuals. Today we see the term moving beyond just a role, applied instead to the collective process that flows through the networks in a group or organization. One important methodology for enabling this process is Relationship Systems Intelligence, also known as RSI. RSI is […]
White Paper: How to Future-Proof HR

“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” Charles Darwin Our world is rapidly evolving around us. Mega trends such as shifting demographics, globalization, automation and artificial intelligence are drastically changing the business landscape and how we operate within it. The HR […]
Oman’s Leading Leaders: Badriya Al Ismaili

What inspired you to pursue a career in HR? I began working in HR by chance. My first position was as a recruitment assistant; a very junior position but I worked hard and soon I found myself growing and developing into other roles. My first extensive HR position was when I joined Haya Water in […]
SMART Customer Experience Management

By Mohamed El-Hinnawi “Hard work does not guarantee success, but no success is possible without hard work” Dr. T.P. Chia. This quote is applicable to school, work, sports, relationships, and all sorts of life dimensions. But what needs to be done besides hard work to guarantee success? Opportunity, luck, thinking hard and working smart are […]
Innovation and Imitation by Peter Bryant

Each day is different, and yet the same. Change is frequent, but typically occurs within a familiar world. Sometimes more radical, and other times it’s incremental. The result is a constant stream of opportunities, requiring organizations to build on the past and create the future. Evidence suggests that the rate of change is accelerating in […]
National Day Special – What Would You Do for Oman?

” Ask not what your country can do for you—ask what you can do for your country” It’s is the professional and moral duty of every citizen or resident of Oman to contribute to the development of the Sultanate in any way that they can. As an expatriate, it’s my ethical responsibility to add value […]
Happy staff translates to more profitable organizations by Mohamed Debouk

1. Why is employee engagement essential? Employee engagement is so important because it not only influences the wellbeing of the employee, but also the performance of the business. Countless studies show that happy employees translate to more profitable and customer-centric organizations. When employees are engaged, they are more productive with lower rates of absenteeism, resulting […]