Sustainability
Sustainability Strategy and Reporting
A structured sustainability strategy and reporting approach ensures that environmental, social, and governance efforts are aligned with business priorities, measurable in impact, and credible in the market.
CX Strategy as the Foundation
Seamless Integration
Driving Loyalty and Growth
Building Trust and Competitive Edge

What You Gain

Our Sustainability Strategy and Reporting services help organizations.
01
Establish a clear baseline of ESG maturity and performance across the enterprise.
Wooden block icon esg. ESG concept of environmental, social and governance. future environmental conservation Development using renewable resource technology to reduce pollution
02
Identify key gaps, risks, and opportunities for sustainable growth.
Businessman explores sprout in environmental safety concept.
03
Design sustainability strategies that align with business goals, global frameworks, and stakeholder expectations.
Businessman leader give presentation on eco-friendly implementation. Quaint
04
Translate commitments into roadmaps supported by actionable metrics.
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05
Report transparently across leading standards, from GRI to TCFD and SBTi.
Business People Discussing Together

How we Help You Succeed

ESG Maturity Assessment
Evaluate your current ESG capabilities across dimensions such as governance, stakeholder engagement, culture, and data management. Benchmark your performance against peers and best-practice models to guide strategy development.
Successful female entrepreneur presenting company growth strategy
ESG and Sustainability Performance Diagnosis
Analyze performance across environmental, social, and governance pillars. Identify critical gaps in reporting, compliance, and operational effectiveness.
They’re determined to succeed together
ESG and Sustainability Strategy Design
Define a sustainability vision aligned with your brand and market position. Develop clear goals, KPIs, and phased initiatives tied to your growth and transformation agenda.
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ESG Reporting and Compliance
Prepare high-integrity disclosures aligned with frameworks like GRI, SASB, CDP, and TCFD. Support internal capabilities with templates, toolkits, and training for consistent and accurate ESG reporting.
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Why Choose New Metrics

Multi-sector experience designing ESG strategies that balance ambition with feasibility.
Proficiency in major global frameworks and regional regulatory requirements.
Emphasis on stakeholder alignment, operational readiness, and long-term value.
Clear reporting systems and tools that ensure accuracy and transparency.

All our Services

Research and Insights

CX Maturity Assessment

Strategy and Operating Model

Voice of Customer Programs (Medallia, Sprinklr)

CX Enhancement & Personalization

Service Design & Optimization

Customer Journey Mapping

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